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Content Optimization

Hallmark scales seasonal content updates to drive sales growth

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Summary

With CommerceIQ’s Ally for Content, Hallmark’s team keeps product pages current for each seasonal event without manually updating every SKU.

The challenge

Keeping thousands of products current throughout the year

About 25% of Hallmark's Amazon catalog changes every quarter. The team also manages product content for approximately 20 seasonal events each year, from major holidays to smaller gifting occasions.

Keeping product pages current required significant manual work, especially as Amazon's algorithms and AI shopping trends continued to evolve.

01

Constant catalog change

About 25% of items change every quarter

02

A packed seasonal calendar

20 events a year, each a chance to capture more demand

03

Growth targets

A need to grow sales in key categories

The real constraint: scale

Keeping a few top products current is manageable. Keeping an entire catalog current, season after season, is not. Hallmark needed a way to refresh content across the whole catalog without that work becoming the bottleneck on growth.

The solution

An agent that keeps every SKU in season

Hallmark used Ally for Content to take the repetitive work of content updates off its team.

Scales across the catalog

The agent carries updates across the catalog, including long-tail SKUs, so keeping content current no longer means editing every item one by one.

Timed to the calendar

Content is refreshed for each seasonal event, so product pages are ready as the event approaches.

Seasonal content that keeps pace with the calendar and drives sales growth.

The results

Sales growth and greater efficiency

Hallmark saw improvements in both sales performance and the time required to manage its Amazon product content.

Performance results

9.2%

Sales lift on tested SKUs

80%

Less time spent on content updates

+10%

Units per visitor

“With thousands of ASINs in our catalog, Hallmark needed an automated solution for near real-time optimized content for both seasonal product updates and to keep up with the ever-changing Amazon algorithm inputs and AI search trends. Content Agent [Ally for Content] provided this (and increased sales metrics, to boot) while freeing up my content strategists to focus on activities that drove the business forward, rather than spending hundreds of hours manually updating PDPs throughout the year.”

Michael Benike

Director, Amazon Sales, Hallmark Cards

See what Ally for Content can do for your product pages.

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